Reduce RTOs & Recover Lost Sales with
AI Voice Calling for E-Commerce
Confirm COD orders before dispatch, follow up on abandoned carts, automate delivery updates, and handle return requests — all via realistic Hindi AI voice agents running 24/7.
Automate Your Entire Post-Order Communication
In Indian e-commerce, RTO (Return To Origin) can eat up to 40% of COD order margins. Voxvaani calls every COD customer before dispatch to verify intent — in Hindi, in seconds — saving you lakhs in logistics costs every month.
- COD verification calls placed within 60 seconds of order placement.
- Cart abandonment follow-up with discount offers to recover lost sales.
- Automated delivery ETA broadcasts and 'Out for Delivery' alerts.
- Post-delivery NPS and review collection with one-click WhatsApp links.
COD Order Confirmation Call
End-to-End E-Commerce Voice Automation
From order placement to post-delivery — automate every customer touchpoint.
COD Confirmation
Verify cash-on-delivery intent before dispatch. Reduce RTO rates and save on reverse logistics costs.
Cart Abandonment
Recover lost revenue by calling abandoned cart shoppers within minutes with personalized offers.
Delivery Alerts
Send outbound 'Out for Delivery' and ETA alerts via voice. Reduce missed deliveries significantly.
Returns & Refunds
Handle return requests, collect reasons, initiate pickup, and process refund confirmation calls automatically.
Integrates with your existing e-commerce stack
Frequently Asked Questions
Absolutely. Voxvaani's AI agent calls customers before dispatch to confirm cash-on-delivery intent. Customers who decline are automatically flagged, saving logistics costs and reducing Return To Origin (RTO) rates by up to 30%.
When a shopper abandons their cart, Voxvaani triggers a real-time outbound AI voice call (within minutes) reminding them of the products and offering a discount code, driving significantly higher recovery rates than email or SMS alone.
Yes. The AI voice agent can collect return reasons, log the complaint into your CRM or OMS, and send a return pickup link via WhatsApp — all without any human agent involvement.
Hear the AI E-Commerce Agent in Action
Get a real outbound demo call — an AI voice confirms your COD delivery order, in Hindi.
AI COD Order Confirmation
Receive a live Hindi voice call — your AI agent confirming a cash-on-delivery order before dispatch.